top of page
  • kevin herring

Staying Safe During Vehicle Breakdowns and Finding Quick Recovery!

Updated: Apr 24

man calling vehicle recovery


Vehicle breakdowns can happen at any time, and knowing how to handle them is crucial for your safety and the safety of others on the road. In this comprehensive guide, we'll explore the necessary steps to take when your vehicle breaks down in various situations, from motorways to country roads. Whether it's a standard breakdown or on a smart motorway, being prepared and informed can make all the difference.

Section 1: Breakdown on a Motorway with Hard Shoulder

1.1 Move to the Left and Pull Over:

If your vehicle breaks down on a motorway and you can't reach the hard shoulder, follow these steps to stay safe:

Try to move into the leftmost lane and pull over as far as possible.

1.2 Secure Your Position:

Keep your seatbelt fastened and turn on your hazard lights.

1.3 Exit Safely:

Only leave the car if you can do so safely and get away from the carriageway.

1.4 Avoid Warning Triangles:

Don't try to put out a warning triangle.

1.5 Call for Help:

Call 999 first and then contact us on 07861677889.

1.6 Emergency Situations:

If you can't reach the leftmost lane, stay in the car with your seatbelt and hazard lights on and call 999. If you're disabled, stay in your car with your seatbelt and hazard lights on and call 999.

Section 2: Breakdown on a Smart Motorway without Hard Shoulder

2.1 Move Off the Motorway:

Drive to the left-hand lane with your hazard lights on and exit the motorway at the nearest junction, service station, or emergency refuge area. Follow the orange SOS signs to find emergency refuge areas.

2.2 Ensure Safety:

Leave your car safely and stand away from traffic. Turn on your hazard lights and, if it's dark, use your sidelights as well.

If possible, wear hi-vis jackets and climb over the safety barriers to wait for help in the emergency refuge area.

2.3 Call for Recovery:

Call us for recovery on 07861677889. Use the emergency telephone in the emergency refuge area if needed.

2.4 No Repairs or Warning Triangles:

Do not attempt any repairs yourself, place a warning triangle on the motorway, or stand on the carriageway.

smart motorway display

Section 3: Breakdown on a Smart Motorway with No Access to Emergency Refuge Area

3.1 Move to the Left-Hand Verge:

Try to move your car as far over to the left-hand verge as possible.

3.2 Leave Safely:

Only if it is safe to do so, leave the car through the left-hand door with your passengers and wait behind any safety barriers.

3.3 Call for Assistance:

Immediately call 999 for assistance. If your car stops unexpectedly in a lane away from the verge, do not attempt to get out of the car. Keep your seatbelts and hazards on and call 999 immediately.

Section 4: Breakdown on a Country Road

4.1 Turn on Hazard Lights:

If your car breaks down on a country road, turn on your hazard lights.

4.2 Pull Over and Wait:

Pull over as far as possible and wait until it is safe to exit the vehicle.

4.3 Warning Triangle:

Once at a safe distance, place a warning triangle 30 to 45 meters behind your vehicle.

4.4 Stay Visible:

If possible, find a safe place off the road to stand and put on a high-visibility jacket.

4.5 Call for Assistance:

Call us on 07861677889 or your local car breakdown company for roadside assistance.

Wait in a safe place until help arrives. Do not attempt repairs unless you are an experienced mechanic.

Section 5: Finding Breakdown Recovery Near You

5.1 Search Online:

If you've broken down and need recovery, search for 'breakdown recovery near me' or 'Vehicle recovery near me' using Google or other search engines.

5.2 Call Us:

If you are near Essex, Hertfordshire, or a surrounding county, call us on 0800 999 1464 or visit our website


Being prepared for various breakdown scenarios is essential for your safety and the safety of others on the road. By following the appropriate steps outlined in this guide, you can navigate through different situations with confidence and ensure a timely and safe resolution to your vehicle breakdown.

31 views0 comments

Recent Posts

See All


Os comentários foram desativados.
bottom of page